Birthday Party FAQs
We are open Monday - Thursday 10 AM - 9 PM, Fridays 10 AM - 10 PM & Saturdays 12 PM - 10 PM (Semi-Private birthdays available 10 AM - 12 PM). Closed Sundays.
Yes, we have a snack bar and sell all kinds of food! Click on the food & drinks tab to see what we sell.
Our party specialists are like servers. They take your food/drink orders and are there to help assist you in any needs/requests you may have throughout the duration of your party.
Yes and no.. Monday - Friday we do allow you to book a room with no hosted party package. Saturdays you must have a scheduled hosted party to be able to add on a room. The rooms are $10 per hour with a minimum of 2 hours.
The soonest you can book a party is right now! We prefer you to book your parties ASAP so we can guarantee all your requests. The latest you can book a party for a Saturday is Fridays before 4 PM. Monday - Friday parties may be booked up until the day of. We can not guarantee we will have availability if you book a party for the day of!
We provide tablecloth, plates, cups, napkins, a GIANT birthday card, and 4 balloons. You may bring by your own tablecloth/place settings the day before to have us set up.
Yes! We have an option called "host your own." It is $10 and includes tablecloth, plates, cups, napkins, a GIANT birthday card, 4 balloons, and the ticket cube. You can add this onto any nightly speical Monday - Friday. Not available Saturdays.
Yes, any goodie bags are OK to have candy or snacks! We also have our own goodie bags available for purchase.
No, all of our decorations are the same. Tablecloths and balloons are solid colors. Our plates, cups, and napkins are colorful and say “Happy Birthday.” You may bring your own decorations if you want a certain theme. Just remember that we do not allow pinatas, confetti, or silly string. To request colors, call our reservationist Monday - Friday 10 AM - 5 PM.
Party rooms can be great for themed parties if your theme matches any of our rooms. You can bring decorations and decorate your desired room. Rooms are also great if you would like more privacy: keep your presents, purses, etc. out of the open. You may also close your door, to reduce noise and so you’re not bothered.
None. We do not include any pizza in our packages. We do give a pizza discount only if you do a hosted package with us. A 16” cheese/pepperoni pizza is $9 and a 16” hawaiian/meat lovers is $11.
Our pizzas are 16” and are cut into 16 slices. We estimate that 1 pizza should feed about 5-7 people give or take.
No, you may use one or the other. To use your military, you need to have your active duty ID with you so you can show your hostess and they can apply it to the bill. To use your Birthday club discount, show your hostess the email you received.
Yes! All of our hostesses are amazing! If you have someone you absolutely love you can request him/her by calling our reservation line or by putting the name of the hostess in your special requests section when you book a party online.
No, you do not need a reservation to bring cake/cupcakes. NO OTHER OUTSIDE FOOD IS ALLOWED.
We will reserve you enough table space for the paying guests. We cannot always guarantee extra seating for parents (especially on Saturdays).
We do not allow outside food/drinks. We do allow birthday cake or cupcakes (candles are allowed). We provide drinks & ice cream for each paid guest in your party.
Most things will be included in your birthday plan but if there are things that you would like to add then no problem. The most common things that people add to their plans are pizza, rollerblades/scooters, and extra tokens. Your party hostess can just add them to your bill that will be paid at the end of your party.
We will provide a table cloth, place settings for each paid guest, a bouquet of balloons (4), and a giant birthday card with the birthday child's name on it. If you would like to bring anything more than that please feel free to. WE DO NOT ALLOW confetti, silly string or piñatas of any kind.
Our themed rooms are an upgrade. Depending on which party plan you choose will depend on the duration in the room and the price. 2 hour party = $20 for 2 hours in room, 3 hour party = $30 for 3 hours in room. You are required to be in the room for the same duration as your party. If you would like to extend your room time it will cost and extra $10/hr. Your birthday party will end on time though. There is not an extension option on our party plans.
Showing up early is not necessary but it is also not frowned upon. Please no more than 15 minutes early. We will have everything set up and ready before your arrival. Guests that show up early will be shown to your table/room and are welcome to wait for the rest of party to arrive.
Unfortunately no. You can choose to have Skating as an activity in your party plan or pay $3 extra per person to skate.
We prefer not to deal with that. 100% of your bill is due at the end of your party.
We check in all parties and their guests at the front window (M-F) and through our party entrance (Saturday). We like to get an accurate guest list for the person in charge of paying for the party to look at whenever they want to.
We only ask a few simple questions to get your reservation set. We need to know the day/date, time, table/room, contact info, birthday child(rens) name(s), estimated guest headcount (not including spectators), and of course which party package you are interested in doing.